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Shipping & Returns
All orders are shipped FOB shipping point. If you request shipment by USPS Priority Mail, we will provide a Delivery Confirmation showing the package was deposited at the Post Office.
No opened kits or installed parts may be returned for credit and no returns will be accepted after 30 days from date of shipment. Returns are subject to a 20% restocking charge. All returns must include a copy of the receipt or no credit will be issued. Shipping charges are not refundable.
We Accept
More brands. More lines. More knowledge.
Backed by 65 years of factory-authorized Tools & Hydraulics repair service.
REPAIR SERVICES
All rebuilt units carry a 90 day warranty.
The cost of the rebuild is $195.00 with freight prepaid back to you.
We rebuild all pallet jacks units listed in our repair kit section. To ship a unit to us for repair, we suggest that you use either UPS, FEDEX or DHL. Make sure that all of the old oil has been drained from the unit so that the package doesn't get oil-soaked in case of a leaking jack. Send the unit(s) prepaid to:
PALLET JACK PARTS, 910-C CREEKSIDE ROAD, CHATTANOOGA TN 37406.
Include your company name and address, phone & fax number, contact person and, if available, your Email address.
If your unit is beyond economical repair, we will advise you and return the unit to you freight collect or scrap the hydraulic unit out if you prefer. A $7.50 labor charge will apply to non-repaired units returned to you. This covers the cost of repackaging for the return trip.
Click on the EMAIL link if you have any questions or need more information.CONTACT US!